Ghana Water Limited to procure 72,000 water meters for billing

Ghana Water Limited (GWL) has announced plans to procure 72,000 water meters to enhance its meter reading and billing operations. The Managing Director of GWL, Adam Mutawakilu, disclosed this initiative during a Public Accounts Committee (PAC) meeting on October 13, emphasizing the utility's commitment to improving efficiency in monitoring water consumption across the country. The move is designed to address existing gaps in revenue collection and ensure more accurate tracking of water usage.

During the committee session, Mr. Mutawakilu explained that the procurement process has been subject to rigorous testing to ensure that the new equipment meets the highest standards. He noted that previous attempts to acquire meters were delayed because of these stringent testing protocols, which are necessary to prevent the installation of faulty or substandard units. This focus on quality control is intended to bolster the reliability of GWL's billing systems and reduce the frequency of customer disputes over consumption data.

Beyond the immediate procurement of 72,000 meters, GWL is looking toward significant technological modernization. Mr. Mutawakilu outlined a strategic goal to implement a remote meter reading system by early 2027. This transition would allow the company to collect consumption data wirelessly, reducing the need for manual readings and minimizing the potential for human error. The shift to remote monitoring is expected to significantly streamline operational workflows and provide real-time insights into the national water distribution network.

The ongoing enhancements in meter testing and the planned rollout of new technology reflect GWL's broader efforts to improve its commercial operations and financial sustainability. By ensuring that all new meters are thoroughly vetted and eventually integrated into a remote reading platform, the utility aims to provide a more transparent and efficient service to its customers. These measures are seen as critical steps in reducing non-revenue water and stabilizing the utility's revenue cycle in the coming years.