Julius Neequaye Kotey extends DVLA regional office hours to 10pm

The Driver and Vehicle Licensing Authority (DVLA) has officially extended its regional operating hours to 10:00 p.m. as a key component of the government's 24-hour economy initiative. Chief Executive Officer Julius Neequaye Kotey announced that regional offices across the country have shifted their schedules to operate from 6:00 a.m. to 10:00 p.m. daily. This strategic move is designed to improve customer access and provide much-needed flexibility for citizens whose work schedules prevent them from visiting licensing centers during traditional business hours.

According to the CEO, the nationwide expansion follows the successful implementation of a pilot phase at the Adentan office, which began offering extended services in April 2025. The DVLA was one of the early adopters of the 24-hour service model, with the broader regional rollout commencing in August 2026. The initiative aims to eliminate long queues and reduce the pressure on staff during peak morning periods by spreading the service demand across a sixteen-hour window.

To support the extended operating hours and ensure the quality of service remains high, the Authority has recruited additional personnel to manage the new shifts. Kotey emphasized that this staffing increase is vital for maintaining the efficiency of vehicle registration, driver licensing, and other essential services. The expansion not only benefits individual motorists but also supports the logistics and transport sectors by providing more opportunities for administrative compliance outside of standard daytime hours.

This development aligns with the broader policy objectives of President John Mahama's administration to transition Ghana toward a 24-hour economy. By increasing the availability of public services, the DVLA sets a precedent for other state agencies to follow in enhancing productivity and service delivery. The Authority expects that the new hours will lead to significantly higher customer satisfaction levels and a more modernized approach to public administration in the transport sector.